We know privacy can feel complicated. Here’s what you need to know about how we handle your info, plain and simple.

What We Collect And Why

To help you and run our site, we collect a few types of info.

• Contact details you give us—like your name, email, or phone—when you get in touch.
• Details about how you use our website, such as which pages you visit and how long you stay.
• Technical info like your browser type, device, or IP address (this helps keep things secure).
• Any extra information you choose to share with us in forms, messages, or feedback.

How We Use Your Information

We use what we collect to run our business and keep your experience smooth.

• To reply to your questions and offer support if you need it.
• To make our website work better and understand what visitors care about.
• To keep the site safe, secure, and working properly.
• To send you updates or info you’ve asked for (and only if you’ve agreed).

Our Legal Grounds For Collecting Data

We only use your data when the law says it’s okay—here’s how that works.

Sometimes it’s needed to answer your request, sometimes we need it for our business, and sometimes we just ask you directly for permission. We stick to South African privacy law and GDPR where required.

Who Sees Your Data

We don’t share your info unless there’s a good reason.

• Trusted partners who help us run the website (like IT providers), but only if they agree to keep your info safe.
• Legal or regulatory authorities, if we must for compliance or safety.
• Any new owner if our business is ever sold or merged—but we’ll let you know if that happens.

Keeping Your Data Safe

We use reasonable security measures—like secure servers and limited access—to protect your information. While no method is perfect, we work hard to keep your data safe and review our practices regularly.

Your Rights

You’re in control of your info. Here’s what you can ask for:

• See what data we hold about you and get a copy if you want.
• Ask us to fix anything that’s wrong or out of date.
• Request we delete your info if you no longer want us to keep it.
• Say no to certain uses of your data, like direct marketing.

Cookies & Tracking

We use cookies (small files on your device) to help our site run smoothly. For details, check our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

Questions about privacy? Reach out and we’ll be happy to chat or explain anything you’re unsure about.

If We Update This Policy

We’ll post any changes here and update the date below. Big changes? We’ll let you know directly where possible.